Terms & Conditions

These Terms & Conditions form a binding agreement between SteelTrade and the company and individual using the platform. By creating an account, publishing content or accessing member information you accept these terms in full. If you do not accept them, do not use the platform.

1. What SteelTrade is and is not

SteelTrade is a business-to-business introduction and communication platform for the steel trade. We provide listing, discovery, search, inquiry, Deal Room, chat, quotation and document-exchange tools.

SteelTrade is not a party to any transaction between members. We do not buy, sell, own, inspect, store, ship, insure, finance, escrow or guarantee any material. We do not act as broker, agent, trustee or guarantor for any member. Any contract for the supply of steel is formed solely between buyer and seller.

2. Eligibility and accounts

Accounts are for legitimate businesses and their authorised representatives. You confirm that you are authorised to act for the company you register, that the information you supply is accurate and current, and that you will update it when it changes. You are responsible for all activity under your credentials and must notify us immediately of any suspected unauthorised access. Accounts must not be shared, resold or transferred without our written consent.

3. Membership and access

Certain functions — including releasing company identity and contact information, sending inquiries and offers, posting stock or requirements, and participating in Deal Rooms — require an eligible membership as configured by SteelTrade. Membership is sold on an annual basis per the plans published on the Membership page. Promotional pricing, where offered, applies only during the promotional period and to the plans specified in the promotion; the regular plan price continues to apply outside that period.

Membership is separate from company verification. Purchasing a membership does not verify your company, does not imply endorsement by SteelTrade and does not guarantee any commercial outcome, response, inquiry or transaction volume.

4. Fees, renewal and refunds

Fees are quoted exclusive of taxes unless stated otherwise and are payable in advance. Unless cancelled before the renewal date, subscriptions may renew for a further term at the then-current regular price. Except where required by law, fees paid are non-refundable, including where an account is suspended or terminated for breach of these terms.

5. Content standards for listings and requirements

All listings and buying requirements must be genuine, accurate, lawful and currently available or currently required. Specifications, grades, dimensions, coatings, quantities, origin, location, tolerances and commercial terms must be stated truthfully. You must not post duplicate, misleading, speculative, expired or third-party material that you are not authorised to offer. All posts are subject to review and approval by SteelTrade before publication, and we may edit, decline, unpublish or remove any content at our discretion.

6. Conduct

You must not: misrepresent your identity, company or authority; circumvent membership or access controls; scrape, harvest, bulk-extract or resell platform data; use member contact details for unsolicited marketing unrelated to the specific opportunity; upload malicious code; attempt to access accounts, data or Deal Rooms you are not a participant of; or use the platform for money laundering, sanctions evasion, fraud or any unlawful purpose.

7. Deal Rooms, quotations and confirmations

Deal Rooms provide a private space for a buyer and a seller to exchange messages, quotations and documents and to record a deal confirmation. A quotation is an offer between the members concerned and its validity, terms, incoterms, payment terms and expiry are determined by the members, not by SteelTrade. A deal confirmation recorded on the platform is evidence of the members' stated intentions; it does not make SteelTrade a contracting party and does not substitute for the members' own contract documentation.

8. Verification

Verification means that SteelTrade has carried out a limited documentary check of information submitted by a company. It is not an audit, credit assessment, quality guarantee, capacity guarantee or recommendation. Members remain solely responsible for their own due diligence, including inspection, testing, credit checks, sanctions screening, contractual protections and payment security.

9. Intellectual property

The platform, its software, design, trade marks and compiled data are owned by SteelTrade. You receive a limited, revocable, non-exclusive licence to use the platform for its intended purpose. You retain ownership of content you upload and grant SteelTrade a worldwide, non-exclusive licence to host, display, reproduce and distribute that content for the purpose of operating and promoting the marketplace.

10. Suspension and termination

We may suspend or terminate access, remove content, withdraw verification status or cancel a membership without refund where we reasonably believe these terms have been breached, where content is fraudulent or misleading, where a member poses a risk to other members, or where required by law.

11. Disclaimers and limitation of liability

The platform is provided on an "as is" and "as available" basis without warranties of any kind to the fullest extent permitted by law. SteelTrade is not liable for the acts, omissions, solvency, performance or non-performance of any member, for the quality, quantity, title, legality or fitness of any material, for market price movements, or for any indirect, incidental, special, consequential or loss-of-profit damages. Where liability cannot be excluded, our total aggregate liability arising out of or in connection with the platform is limited to the membership fees actually paid by you to SteelTrade in the twelve months preceding the event giving rise to the claim.

12. Indemnity

You agree to indemnify and hold harmless SteelTrade, its officers, employees and suppliers against claims, losses, liabilities and reasonable costs arising from your content, your transactions with other members, your breach of these terms or your violation of applicable law.

13. Compliance and sanctions

You confirm that you, your company, its owners and its counterparties are not subject to applicable trade sanctions or export restrictions, and that your use of the platform complies with all applicable import, export, customs, sanctions and anti-corruption laws.

14. General

If any provision is found unenforceable, the remainder continues in force. Our failure to enforce a provision is not a waiver. You may not assign your rights without our consent; we may assign to a successor in business.

Governing law and jurisdiction

These terms are governed by the laws of the United Arab Emirates. The courts of Dubai, UAE have exclusive jurisdiction over any dispute arising out of or in connection with them, without prejudice to mandatory consumer or local-law rights that may apply to you.

Changes to this document

We may update this document from time to time to reflect changes in law, regulation, our services or our business practices. The version published on this page is always the current version and the effective date is the date of last update shown in your account or on the page. Material changes will be notified to registered members by email or by an in-platform notice.

Contact

Questions about this document can be sent to business@steeltrade.io. Please include your company name and registered account email so that we can respond accurately.